Privacy policy

This is a translation for convenience. In case of any discrepancy, the Ukrainian version prevails.

Version of 4 November 2026
This Policy explains which personal data is collected by sole proprietor (FOP) Kudryk Oksana Hryhorivna (the Softfull Career brand, hereinafter “I” or the “Controller”), why, and how it is protected. The Policy applies to the website softfullcareer.com and to all Softfull Career services. It has been drawn up in accordance with the Law of Ukraine “On Personal Data Protection” and, for users from the EU, in accordance with the EU General Data Protection Regulation (GDPR).

1. Controller of personal data

FOP Kudryk Oksana Hryhorivna, taxpayer ID (RNOKPP) 3655709204
Address: Lviv
Email for data questions: oksanka.kudryk@gmail.com

2. Which data I collect

• Contact details: name, email, phone number, username on Telegram or other messengers.
• Professional data: CV, LinkedIn profile, work experience, education, skills, career goals.
• Job-search data: companies, openings, interview stages, feedback, offers received, current and desired salary.
• Payment data: the payer’s full name, the date and the amount of the payment. I do not receive or store bank card details.
• Technical website data: IP address, device and browser type, the pages you view, cookies (section 8).

3. What I use the data for

• To provide the services: run sessions, prepare the strategy, the CV and the interview preparation.
• To book meetings and send reminders about them.
• To send the free guide you subscribe to, and useful emails. You can unsubscribe at any time.
• To conclude the contract, issue an invoice and keep the sole proprietor’s records.
• To improve the website and the services (anonymised analytics).

4. Legal grounds for processing

• your consent (forms on the website, subscription to the guides);
• the conclusion and performance of a contract with you;
• compliance with legal requirements (tax records).

5. Who the data may be shared with

I do not sell or share your data with third parties for marketing.
Employers and recruiters (for example, for a referral): only with your separate consent for each specific company.
Services that help me work and process data solely on my instructions:

• Google Workspace (email, documents);
• Notion (client workspaces);
• Zoom / Google Meet (sessions);
• Calendly;
• Telegram;
• JSC “UNIVERSAL BANK” (payment acceptance).

Some of these services may store data outside Ukraine, in particular in the EU and the US, in compliance with their data protection standards.
Data may also be disclosed to public authorities where required by law.

6. How long I keep the data

• Client data: for the duration of the cooperation and 1 year after it ends, unless you ask me to delete it earlier. The exception is data that must be kept by law.
• Mailing-list data: until you unsubscribe.
• Financial documents: for as long as tax legislation requires.

7. Your rights

You have the right to:

• know which of your data I process and why;
• receive a copy of your data;
• correct or update your data;
• request the deletion of your data;
• withdraw your consent to processing;
• object to processing;
• lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights. Users from the EU: with the supervisory authority of their country.

To exercise these rights, write to oksanka.kudryk@gmail.com. I will reply within 30 days.

8. Cookies and analytics

The website uses cookies necessary for its operation and analytics cookies (Google Analytics) to understand which pages are useful. Analytics cookies are enabled only with your consent in the banner on the website. You can disable them in your browser settings.

9. Data protection

I restrict access to your data, use password-protected accounts with two-factor authentication, and do not publish case studies or reviews without your written consent. Case studies and reviews are published only in anonymised form or in a format agreed with you.

10. Changes to the Policy

I may update this Policy. The current version is always published on this page, with the update date shown at the top.

11. Contacts

Questions about personal data: oksanka.kudryk@gmail.com

12. Data when buying digital products

12.1. Which data I collect

When you order a Digital Product, I process:

• the name and email address you enter in the form;
• payment data from the bank statement: the payer’s name, the amount, the date and the payment reference;
• order information: the product, the date, correspondence about the order.

I do not collect or store payment card details: payment is made by bank transfer to the sole proprietor’s account.

12.2. What I use the data for

• to send the payment details and the Digital Product file;
• to answer your questions about the order;
• to give product owners a discount on a consultation or support;
• to keep accounting and tax records, as required by law.

12.3. Legal grounds

• performance of the contract (the public offer) you conclude by paying for a Digital Product;
• compliance with obligations established by tax legislation;
• your consent, which you give by ticking the checkbox in the order form.

12.4. Mailings

Without your separate consent I do not send advertising or informational mailings. Emails about an order (payment details, the product, answers to questions) are not a mailing.

12.5. Who I share the data with

I do not sell or share your data with third parties for marketing. The data may be processed only by the services without which the order cannot be fulfilled:

• the bank through which the payment is made;
• the email service through which emails are sent;
• the form service or website hosting through which the request arrives.

12.6. How long I keep the data

• Order and payment data is kept for the period established by the Tax Code of Ukraine for primary documents (at least 1095 days).
• Other data is kept for as long as needed for the purposes described above, or until you withdraw your consent.

12.7. Your rights

Under the Law of Ukraine “On Personal Data Protection”, you can:

• find out which of your data I process;
• correct inaccurate data;
• request the deletion of data, except data I am required to keep by law;
• withdraw your consent to processing.

To exercise these rights, write to oksanka.kudryk@gmail.com. I will reply within 30 days.